Verifying Your eb9 Account
Account verification is how we make sure your balance and your wallet are tied to the same person. It protects your funds from being claimed by someone else and keeps your account in good standing for withdrawals. You only go through this once. We ask for a photo ID — a national ID card works — and a selfie taken through the
verification screen. Documents are checked against the name on your eb9 account. Once approved, the verified badge appears on your profile and your withdrawal path stays open.
- Go to Verification — Find the verification section under your account settings. The steps are listed in order from the start.
- Upload Your ID — A Bangladesh national ID card is accepted. Make sure the photo is clear and the text is readable.
- Take a Selfie — Use the in-app camera prompt. Hold your ID beside your face as instructed — this matches your document to you.
- Wait for Approval — We review submissions and update your account status. You'll see a notification when verification is complete.